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Synopsis

This course includes demo, practicing exercises, discussion and presentations inside which attendees apply the latest findings from researches on psychological resilience, EQ and AQ into their workplace. The approach is to facilitate experience sharing, skills transfer and attitude shaping in a highly engaged way to ensure that attendees could apply psychological resilience methods effectively in their workplace from a new proven perspective and resume/excel the staff member’s original working performance.

Course Objectives

Upon completion of this course, you will be able to:

• Apply psychological resilience model and steps to manage stressed staff members
• Acquire the findings of psychological resilience from modern researches
• Confirm the importance of individual’s internal value
• Implant the right life value to staff
• Clearly segregate the controllable and uncontrollable factors in modern complex business environment
• Test out the mis-alignment of cognitive understand and emotional acceptance i.e. left and right brain hemispheres
• Recognize the devastating effect current local education system on new generations – pessimism
• Steps to convert from pessimism to “learned optimism”
• Acquire the methodological steps to enlarge the emotion capacity
• Practice emotional control

Detailed Course Outline

• Psychological Resilience
  • Definition from modern researches
  • Reasons why staff members are now more stressed than 2 decades before
  • Percentage of Staff Members under “stressed state” and the possible outcomes
• Psychological Resilience – Psychological Resilience
  • Psychological Resilience Model
  • Elements of reliving stress
  • Relationship between “internal value and life value” to Psychological Resilience ability
• Human Value
  • Internal Value of individual
  • Life Value of individual
  • Effective Coaching Skills to Adjust of value through reflection
• Optimism
  • Problem of Local Education Systems
  • Learned Pessimism – Our newer generation
  • Learned Optimism – Our way out
• Practice Session
  • Helping self and others by following psychological resilience enhancing steps
  • Feedback and Improvement areas from trainer and participants

Audience

This course is intended for project leaders who have to manage stressed staff members. This course is intended for project managers/ program managers/ team leaders/ people managers/ team members who want to hone their people management mentality and skills to maximize the project benefits (satisfied customers, happy upper management, higher teamwork, higher quality, faster delivery and more reasonable resources) by lowering the impact from the non-tangible obstacles – low psychological resilience and low EQ staff – in project environment.

Prerequisites

Before attending this course, project leaders must have:

• Strong knowledge of project management
• Experience of managing project teams
• Basic terms of psychology e.g. cognitive thinking
• Some understanding about EQ and AQ
• Some people management skills and organization behavior best practices
• Ability to openly share, articulate and present knowledge, experience and information in a systematic and clear way
• Willingness to join the class activities and learn from each other

Instructor’s Profile

Dr. Kelvin WAN, Global Master Trainer and Corporate Coach of a Listed MNC
Mentor, MPhil Graduate, HKU
Mentor, MBA Student, CityU HK
Advisor, SCOPE, CityU HK
Master Trainer and Founding ExCo, iLEAP, Hong Kong Computer Society (HKCS)
Ex-VP Certification of PMI HK, PMI
Trainer of the Year (Champion), HKMA
Distinguished Trainer, HKMA

Dr. WAN is a “3H” High-touch, High-energy & Highly engaged Live Trainer and Corporate Coach. He has been providing “live” training and coaching to 7000+ executives in last 20 years coming from US, UK, Middle East, Asia Pacific regions and GBA on psychological resilience, stress management, coaching, happiness, soft skills, methodologies and company strategies. The average project experience of participating leaders is 15 years. He is also a practitioner-scholar. His recent research paper about Soft Competence for executives has been accepted by a renowned US forum and published on major search engines.

Kelvin is an experienced project professional. He has been the global PMO Lead in HSBC to rollout a multi-million USD e-learning platform to 330,000 staff members in 78 countries. In his current role, his main responsibilities are overseeing the project professionals upskilling, individual life/career coaching, positivity (positive thinking), staff’s level of happiness, stress management, talent (HiPo) management, capability assessment and curriculum development for the listed company.