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Synopsis
Elevate your career and embrace the future with this transformative one-day workshop—designed to equip professionals with the tools, mindset, and strategies needed to drive innovation in an increasingly connected world.

In this digital age, innovation is no longer an option—it is a necessity. The fusion of cutting-edge technology and data-driven strategies is revolutionizing industries, reshaping urban landscapes, and creating smarter, more sustainable environments.
To thrive in this evolving ecosystem, professionals must master the art of adaptability, harnessing innovation to shape products and services that truly resonate with the needs of citizens and stakeholders.

This workshop unveils three essential pillars of future-ready leadership:
Digital Transformation Development – Leverage technology to redefine industries and enhance user experiences.
Design Thinking Innovation – Prioritize human-centered solutions that drive creativity and impact.
Systems Thinking for Project Complexity – Navigate challenges with a holistic, structured approach to innovation.

Crafted for Project Managers, Product Owners and Innovators, this course is an accelerator for career growth, empowering professionals to lead change and create meaningful, user-centric solutions that shape our world.

Design Thinking fuels Smart developments, ensuring they are built around the voices and experiences of customers, while Systems Thinking uncovers hidden challenges, paving the way for transformative solutions. As championed by the UN, these methodologies are essential for creating resilient, intelligent, and inclusive spaces that enhance the quality of life for all.

This isn’t just an introduction—it’s an invitation to step into the future, become a visionary leader, and shape the environments that will define tomorrow.

About Topic

Step into the future with Design and Systems Thinking for Digital Transformation—a workshop designed to equip project managers with the mindset and tools needed to lead in an era of rapid technological advancement. As AI and real-time technologies reshape industries, businesses worldwide are forging ahead, crafting smarter products and services that redefine customer experiences.
In today’s VUCA world—where volatility, uncertainty, complexity, and ambiguity dominate—project managers stand at the forefront of change. They must be more than executors; they must be visionaries, problem-solvers, and architects of innovation. Success no longer hinges solely on traditional project management practices but on the ability to embrace complexity and transform challenges into opportunities.
Innovation is no longer a luxury—it is the heartbeat of modern enterprises. To create interconnected, intelligent environments that truly serve customers and stakeholders, project managers must master the art of adaptation. This workshop goes beyond theory, offering actionable strategies for navigating the new landscape of smart products and digital ecosystems.
The future belongs to those who boldly embrace transformation. By integrating Design Thinking and Systems Thinking, project managers gain the agility, creativity, and structured vision needed to tackle emerging complexities head-on. This is not just an evolution—it is a revolution in leadership and execution.

Course Objective and Outline:
Upon completion of this course, you will be able to:
Understand the development of and what constitutes a “Smart Products”
Design Thinking and Systems Thinking and the key roles each plays in Smart Products and digital transformation
Learn some of the principles, available tools, and techniques used in Design Thinking and Systems Thinking
Learn to build smarter products and Services that are viable, feasible and desirable

Audience:
This course will benefit Project managers, Product Owners, and professionals who need to build innovation in their products and provide unique customer experiences. It is also good for those who wish to understand how Design and Systems Thinking can be used for unlocking complex problems, innovation and improving the development of smarter products.

Prerequisites:
No prerequisites but to have a curious mindset.

Instructor’s Profile

Mr. Fletcher Ng • CEO and President of OASA – an NGO for the New Space Economy • Certified Agile PMI-ACP Instructor • 30 years as CIO, leading and managing Global Multi-national IT systems, people, and Projects • Adjunct Lecturer and Part-time lecturer at Universities

About Speaker

Fletcher brings a wealth of experience from the IT industry, having held prestigious CIO and senior IT Director roles at some of the world’s leading multinational corporations such as Remy, L’Occitane, Midland Realty, Savills and Maclaren

He has spearheaded transformative multi-million-dollar Digital Transformation projects across four continents, demonstrating his ability to drive success on a global scale.

He possesses a sharp business acumen and an entrepreneurial flair that sets him apart.

A qualified Agile trainer for the Project Management Institute (PMI) certification, Fletcher empowers others through engaging workshops on Agile methodologies and innovation.

His expertise as a Design and Systems Thinking coach further enriches his approach in guiding others to reach their potential.

In addition to being a corporate trainer, an adjunct lecturer and University guest speaker, Fletcher serves as a mentor and startup judge at Cyberport, inspiring the next generation of innovators.

Fletcher’s international experience equips him with a unique global perspective that he passionately shares in his courses and workshops. He believes in problem-based learning, creating interactive and meaningful experiences for his students that ignite their passion for knowledge.