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Synopsis

Have you involved in projects that were led by experienced project leaders with proper work plans and yet encountered big challenges in developing the right solution that meets Business expectations? Inaccurate requirements elicitation & analysis consistently ranks in the top three causes of project failure. Yet many organizations in Hong Kong do not have the resources with the right tools & techniques in place to perform this critical project development function properly. This unique course is aimed at Business Representatives, Product Owners (Agile), Business Analysts, Project Managers and Team Leaders who are looking for skills beyond traditional approach in user requirements development. In this intensive workshop, your instructor will explain tools & techniques of Business Needs Assessment & Business Analysis Planning advocated in “Business Analysis for Practitioners – A Practice Guide”, a best practice published by PMI USA. This course carries 7 PDUs which can be used to meet part of your PMP re-certification PDU requirements, as well as partially fulfilling the 35 PDU contact hours requirements to attend the PMI-PBA certification examination.

Course Objectives

Upon completion of the course, you will be able to:

• Describe processes, tools & techniques for BA activity planning, how to assess business needs, requirements analysis & traceability to validation of deployed solutions.
• Implement some of the BA best practices to enhance your product development outcomes
• Plan for your PMI-PBA exam study covering all five BA Knowledge Domains.

Course Outline

• Need Assessment
  • Define business problems or opportunities
  • Develop Business Case
  • Project goals & objectives
  • Stakeholder analysis
  • Determine stakeholder value in a project
• Business Analysis Planning
  • Determine project context
  • Plan requirement traceability
  • Plan requirement management
  • Plan requirement change
  • Plan document control
  • Define expected outcomes – Solution Acceptance Criteria
• Elicitation Process & Techniques
  • Brainstorming
  • Interview
  • Focus group
  • Facilitated Workshop
  • Observation
  • Survey
  • Others
• What is Analysis
  • Scrutinize, elaborate
  • Organize
  • Decompose
  • Prioritize
  • Specify
  • Tools & Techniques
• Scope Model: Context Diagram, Use Case Diagram, Feature Model, etc.
• Process Model: Flow Chart, BPMN, User Story, Use Case
• Rule Model: Decision Tree & table
• Data Model: DFD, ERD, Class Diagram
• Interface Model: System Interface Table, User Interface, Wireframe
• Traceability & Monitoring
  • Monitor requirement artifacts status
  • Update requirement status
  • Communicate requirements overall status (issues conflicts, risks)
  • Manage change to requirements
• Evaluation
  • Validate test results
  • Analyze solution gaps
  • Get solution sign-off
  • Evaluate solution results
• PMI-PBA Exam Practice Questions & Exam Process Review

Audience

• Those who are interested in leading or participating in project requirements elicitation & analysis
• Project Managers, Team Leaders and Business Analysts who want to know the best practices in Business Analysis in a project environment
• PMPs aiming at gaining PDU

Format

• Interactive Classroom Instruction
• Small Group Exercises

Instructor’s Profile – Mr. Raymond Wong, Past-President, PMIHK
PMP, PMI-ACP, PMI-PBA, CSM, CSPO, CPIT(PD)

Being a seasoned executive and project director with expertise in ICT Technology, Raymond understands the significance of professional project management, business analysis, technical development methods and how these competencies are increasing importance to an organization. Raymond has over 30 years of IT experience with leading edge corporations. He has held senior positions such as Managing Director, General Manager, and Principal Consultant of leading-edge technology and system integration firms in Canada, Hong Kong and China. Raymond is very passionate about the professionalism in Project Management, Agile Approach & Business Analysis. He was one of the founders of the Project Management Institute (PMI), Hong Kong Chapter in 1997 and has been serving as an Executive Committee Member of the Hong Kong Chapter from 1997-2013. He is the Past President of PMI Hong Kong Chapter. Currently, Raymond is managing his own consultancy business.